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Branchsight
AI Supported Response

Reply to Every Review, in Your Brand's Voice

AI drafts replies to Google reviews for every branch, so no customer goes unanswered.

Unanswered reviews hurt both trust and local ranking, but writing replies for hundreds of branches doesn't scale.

AI Supported Response drafts a personalized reply to each new review, following your brand's tone and guidelines. Branches or HQ can then approve, edit and publish it in seconds.

New Google review for the Chicago branch with an AI-drafted reply ready to approve and publish
How It Works

From New Review to Published Reply

1

A New Review Arrives

The review is detected on the branch's Google Business Profile and added to the reply queue.

2

AI Drafts the Reply

A personalized response is written based on the review's content, rating and your brand guidelines.

3

Review and Approve

The branch or HQ checks the draft, edits it if needed and approves it.

4

Publish Instantly

The reply goes live on Google straight from Branchsight, with no copying between tools.

Built for Both Sides

For Central Marketing Teams

Make sure every branch responds to customers consistently and on brand. Set the tone, decide who approves replies, and see response rates across the network.

For Branches & Dealers

Answer reviews in seconds with a ready-made draft. Just check it, adjust if you want, and publish.

Key Features

Every Customer Heard, Every Reply On Brand

01

AI-Drafted Replies

Each review gets a personalized draft that responds to what the customer actually said, not a generic template.

02

Brand Tone & Guidelines

Your tone of voice, key phrases and topics to avoid are built in, so every reply sounds like your brand.

Never leave a review unanswered again.

Request a Demo